Andrew Heinzman
Fitbit users won’t see their sleep data this morning, as Fitbit’s services appear to be experiencing another outage. This is the third Fitbit outage of 2023, and judging by the social media response, users are growing increasingly frustrated with the platform’s spotty service.
Update, 3/2/23 1:38 pm Eastern: Fitbit tells us that “the issue impacting the Fitbit app for some users has been resolved.” The company says that today’s problem was due to a “minor bug,” rather than a big outage.
As you may remember, Fitbit experienced a two-day-long outage on February 6th. A shorter outage occurred on February 23rd, just a few days later. In both cases, Fitbit’s services went completely offline, leaving users unable to sync or view their health and fitness data.
the fitbit app woke up and chose violence this morning @FitbitSupport pic.twitter.com/XnFTVkb324
— Kelso ⋆⁺₊⋆ ☾ ⋆☁︎ (@yeslek749) March 2, 2023
Today’s outage is similar to what we saw in February. Users cannot sync data, and more notably, the Fitbit app crashes upon opening. This appears to mainly impact iPhone users, though some Android users also report problems with Fitbit. (According to Downdetector, these problems began at around 6 AM ET—just in time to catch waking Fitbit users.)
Fitbit attributes this problem to a “minor bug” and says that it is now resolved. Evidently, this was not a sever outage.
